If the substantial defect continues or recurs after the manufacturer or authorized dealer has made the reasonable number of repair attempts, you must give the manufacturer (not the dealer) one last chance, but not exceeding seven working days to arrange the defect. This 7-day period begins when the manufacturer is aware, or should be, that the limit of three repair attempts or 15 business days out of service have been met or are exceeded. Generally, this is the date on which the manufacturer receives for its part, a letter that gives the last chance to repair. You can tell the manufacturer of the last chance even after completing the term of protection for a year or 15,000 miles.
You must send notification of the final opportunity to repair to the regional office of the manufacturer by certified mail, return receipt (return receipt) (See example). You can get this address in the Office of Consumer Affairs and Business Regulation (Office of Consumer Affairs and Business Regulation). The best way to document that the manufacturer has received the last chance to repair, the manufacturer is notified directly by mail and keeping copies of your letters.
At the expiration of seven (7) business days, can pick up your vehicle. The manufacturer may choose not to use this last opportunity to try the repair. If after seven days, the substantial defect was not repaired, or repaired and recurs, then you are entitled to a refund of your money or replace your vehicle under the Act or Leased Defective New Cars (Lemon Law Ex. Georgia Lemon Law). If the manufacturer does not voluntarily comply, you may request an arbitration hearing.
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ReplyDeleteto learn more about auto dealer fraud and your legal rights It is best to talk to one of our lawyer before you do this, though in the majority of cases if the vehicle needs to have the repair performed in order to make it drivable or safe.